Careers

Reservations Consultant – Asia

A vital key to our success is the nature of the service we offer in terms of individual care from knowledgeable personnel.
Candidates must have an excellent telephone manner, be computer literate, with good sales and customer service skills.

Key responsibilities:

• Action all incoming enquired in a professional and timely manner
• Provide excellent customer service to all clients by listening to the client’s needs and tailor making the itinerary to meet their requirements
• To offer expert knowledge and advise on destinations
• Upselling to maximise revenue on bookings

To efficiently perform all administrative duties associated with the role
* Answering calls demonstrating excellent customer service by satisfying the customer’s needs quickly and efficiently.

The right candidate will possess the following skills:

• Experience in using Amadeus or similar CRS
• Excellent and specialized destination knowledge of the Far East and India
• Further Indian Ocean destination knowledge would be desirable
• Persuasive and confident individual who can adapt to differing circumstances and is comfortable selling a luxury brand.
• Excellent communication skills both verbal and written
• Optimistic and resilient with the ability to get up and go and motivate themselves to achieve
• Driven to achieve company targets
• Excellent time management skills
• The ability to work as part of a team and build relationships
• IT Literate with working knowledge in Microsoft package
• Knowledge of working with CRM would be desirable

Salary: £16 – £18k plus commission

Only those that fulfills the above criteria should forward their CV to: info@luxuryholidaysdirect.com

N.B. Only successful candidate will be contacted